faq - returns / exchanges.
1. i ordered the wrong size, can i get an exchange for a larger/smaller size?
every product has different measurements so you should refer to the product-specific measurements that can be found on the description of every item. we can't offer a free exchange, but please email us and we'll try to tailor the best option for you. if you received a different size than you chose, then you are eligible for a full refund. please refer to our refund policy.
2. how do i cancel my order?
if you made a mistake or changed your mind, contact us immediately and we'll cancel your order and give your money back. unfortunately we cannot cancel the order if it's already been shipped. so email us at email@example.com as soon as possible.